chPanel: Reports

You don’t need become a Linux or Windows Expert.


You can be notified via email when:

A new Direct Client signs into the system online A new Reseller signs into the system online A client opens a case
A client updates a case A client closes a case  
Other excellent functions within the chPanel allow you to manage your company’s employees.
You will be able to configure permits for your employees and take control of the following operations:

Number of cases per client according to date Time of response per case by employee (times) Statistics of times for responses per employee Support Report
Support use Response Time Case Statistics