Managed Servers
The Managed Dedicated Servers solution that DomainGurus offers are real solutions of control and management of your server, we don’t only offer the backup solution in your Dedicated Server , like most companies do, the only thing that distinguishes between a Dedicated Server and a Managed Dedicated Server is that there is a Backup added to the Server. DomainGurus offers a sysadmin behind every Dedicated Server, we call this Managed Dedicated Server, where we can assign a systems administrator for the management and control of your Dedicated Server. Remember that you are looking only for a Backup solution for your dedicated Server, you can also get it from us; here we will present to you the solution according to your needs. In the Managed Dedicated Servers solution you have a systems administrator 24 Hours a day 365 days a year to cover all of your hosting needs.
With Managed Dedicated Servers we give you full access to your server, granting you all of the server’s resources, at no given time would you be sharing any of your resources from your Server. As far as RAM, Hard Drive, Bandwidth, Processor, etc… you will have full control of all of these resources.
Your Server will be monitored and controlled by a team of technical experts in Web Services, specialist in Data Bases, Networks, among other services, where their main goal is to keep your Dedicated Server on-line 24 hours a day.
Before getting a Managed Dedicated Server with a different company note if the following aspects are included:
- Support via telephone 24x7x365
- Software updates
- Operating System upgrades
- Web Services Monitoring 24x7x365
- Firewall Services
- Backup Services
- Advanced Technical Support 24x7x365
- Applications installation
- Server monitoring and data recovery
- Anti-Spam and virus protection
- Security analysis and audits
- Advanced configurations
- Control Panel for management and control of Websites
- Help in applications managements
- 1 hour of available sysadmin time above the already included general monthly maintenance.
- Complete Manage and Administration of the Server. It is not necessary that you know how to manage your server. Which ever the work load related to your manage is included.
- Configuration of your Hardware in coordination with your Systems Software needs. Your Server will include the Software and the configuration that best fits your necessities and projects. Your System will get updated periodically with the purpose to obtain the best performance and prevent security failures.
- Optimization of your Hardware in coordination with your Systems Software needs. Your Servers Software will be optimized in order to obtain the maximum performance.
- Additional Systems Software installation. When ever you wish too and at no additional cost, you can request the installation of the additional software at the level of the Server. You will be requested the exact details as far as the documentation of the software. It’s left excluded any installation of script programming, the programming isn’t done, if you need a programmer please don’t doubt in contacting us.
- Fortification of the Systems Security. Your server would include various applications and advanced configurations to increase your systems security. Such as firewalls, anti-brute-force or unprotected site notifications.
- Database Migration. At not additional cost, our technicians will help you migrate from Server to Server your Sites as long as you provide the necessary accesses and detailed information of the sites needed migrated.
- Backup Management. The majority of Dedicated Servers count with Backup Security on the second Hard Disk. Your also have the option of placing them on another Data Base Center. In a necessary case, you will have a recovery of the lost database and contents indicated. The copies also include emails, databases, and configurations. Normally in systems with Control Panels Backups are taken place daily, weekly, and monthly, while in other hand in systems with out a Control Panel, the backups are taken place individually for periods of the past 7 days.
- Support for incidents. At all times you will have access to tech support through your iBizPanel account, which will allow you to have advanced follow up on your account. All the incidents are being monitored with the finality to have immediate response.
- Support for incidents/phone number for emergencies (24 hours 365 days). In case of an emergency you will have access to priority response through your Incidents Panel or you can call our emergency telephone line, where you case will be transferred to our Specialist Department.
- Proactive Support for incidents/telephone (24 hours 365 days). If one of our experts detect an abnormality or is following up on any maintenance within your server, he will contact you through a case on the iBizPanel or give you a call.
- Personalized Support for the use of your Panel. To facilitate your use, if you consider it necessary, a technician can show you step by step how to make good use of the primary functions of you Servers Control Panel.
- Proactive Monitoring (24 hours 365 days). All of DomainGurus Servers are monitored from various points, external and internal and at the level of the Server. In case that any abnormality is detected, we will proceed to fix the problem immediately and then properly notified.
- Technical Advice. Our technicians will guide you through he perfect choice of Server that best fits your requirements as well as resolving any questions that can come up related to your Server.
- Security Audit. In case that your system looks to be at risk, you will receive a complete report that includes the maximum information possible so that you can make decisions that can fortify the weakness of your project and applications.
- Resource use analysis. You can ask one of our technicians to analyze the use of your server resources informing you of any important point, as the performance available.
- Graphics and system resource usage. You will have access at all times to graphs related to the use of systems resources, such as the Bandwidth used by your Dedicated Server or memory usage or prossesor.
- Hosting solutions and customized support and custom. You can design fully costomized solutions and sopport to fit their needs. Our advanced technicians can advise you at all times in relation to their applications and projects. From the level of approching and sizing them to the ensemble of advanced solutions like Clusters or replication in different Data Centers.
All the services mentioned above are included in any of our Managed Dedicated Servers. A Managed Dedicated Server Helps not only have 100% efficient services, but also helps you focus all your efforts on other areas of your business making your time more productive.
